Frequently Asked Questions

FAQ

 Buying at the auction:


    Auctions  are an efficient way to buy almost anything! Popular auction items  include firearms, ammunition, coins, jewelry, vintage & antique  items, unusual items, hunting, camping, fishing, outdoors, and  collections of all kinds. Brand Used Works LLC. often liquidates the  contents of businesses as well, including equipment, rolling stock,  furniture, fixtures, and assets.


    With an average of more than 25  online and live auctions each year, Brand Used Works Auction House  attracts buyers with a wide range of interests and collections. On your  first visit to Brand Used Works LLC., new bidders are asked to complete a  ‘registration form’ that helps us contact you about upcoming auctions  in your areas of interest. We will add your email address to our  marketing newsletter to notify you of upcoming events.


    Each week  bidders register online or over the telephone to bid on any  item in the current auction. Auctions are available for preview online usually two weeks in advance on our website with full pictures and descriptions of each  lot and absentee bids can be submitted for items in those auctions.


    We also welcome absentee, and live online webcast bidding at our auctions. We also accept online pre-bids.


    Each  auction varies by demand on how many live webcast platforms we use for  each event, Brand Used Works is a certified operator for Proxibid,  Auctionzip, Invaluable, Live auctioneers, Icollector, and Bid spotter. 


 First Timer Tips:


*Auction Day*


    When  you Log on to our website, Please choose which platform you would like to bid on, Hibid/AuctionFlex is our direct site and you will save 3% in Buyers premium by registering directly thru us. Follow the prompts with credit card info, Contact info and the address we will use to ship to. Once complete you will be in our system and ready to bid now and in the future.


Preview Items


    At  most auctions, items are sold “as is – where is.” Therefore it is  important to preview items before the auction and determine quality and  condition so you will not be disappointed after buying.


Premiums


    A  Buyer’s Premium of 15% of the “hammer price” for auctions will be added  to each purchase to reach the total sales price. Online Webcast Bidders  will be charged a total Buyer’s Premium of 15%, Unless bidding direct on Hibid, where the Buyers Premium is 12%. The total sales price is  subject to applicable sales tax. We do not charge extra for using a credit card.


Disputes


    The highest  bidder is the buyer. If any dispute arises between two or more bidders,  the auctioneer will decide the buyer or immediately put the item up for  sale again.


Online Buyers


    For online buyers we pack and  ship your order in house,  generally  within 72 hours of receiving your payment and FFL info if applicable.


Bid Early


    Auction  bidding is not something to be afraid of. You will not buy accidentally  by scratching your nose; the auctioneer knows when you are bidding  seriously. On the other hand, don’t wait too long if you want an item –  get your bid in early so the auctioneer has the bid before the item is  sold.


Sales Records


    The record of sale kept by the auctioneer and clerk will be taken as absolute and final in all disputes.